Product Recalls

YETI - Hopper M20, Hopper M30, and Sidekick Dry

Recall Date: 9 March 2023

Recall Summary

Name of Product(s):  Hopper M20 Soft Backpack Cooler, Hopper M30 Soft Cooler (version 1.0 and 2.0), and Sidekick Dry Gear Case

Hazard: In products purchased between March 2018 and January 2023, the magnet-lined closures of these products can fail and results in detached magnets, which poses a risk of serious injury or health if ingested.

Consumer Contact: Participate in recall by visiting the following link: Product Recall: Hopper M20, M30, and Sidekick Dry or yeti.com and clicking on “Product Recall” at the bottom of the page for more information or instructions on returning the products and receiving your choice of either:

• a suggested replacement product of equal or greater value, or

• a full refund in the form of a YETI gift card

Black Diamond Voluntary Recall - Recon LT Avalanche Transceiver

Recall Date: 23 March 2023

Recall Summary

Name of Product:  Recon LT Avalanche Transceiver

Hazard: The Recon LT avalanche transceiver may unexpectedly enter search mode, despite the rotary switch remaining in its send position. This malfunction can be resolved if users update their firmware to version v1.3 or later. 

Affected Products: All Recon LT avalanche transceivers manufactured and sold between May 2021 and March 2023 and having serial numbers with the first four digits between the range of 2119-2239 are addressed with this voluntary recall. The serial number can be identified by connecting your beacon to the PIEPS app via Bluetooth.

Required Action: Consumers who own the Black Diamond Recon LT avalanche transceiver should immediately stop using the device and follow one of the options below:

1. Update your device by downloading the Pieps App for iOS or Android devices, connect your transceiver via Bluetooth, and then follow a few on-screen prompts. Click HERE for instructions to update via the PIEPS app.

2. Send your device to Black Diamond’s service center or take it to a Black Diamond Retail Store to perform the update free of charge. File a claim HERE to send to a service center or click HERE for a list of Black Diamond Retail Store Locations.

3. If preferred, Black Diamond will offer a full refund to Recon LT avalanche transceiver customers. To file a claim click HERE.

Consumer Contact: For further information about the Black Diamond Equipment voluntary recall for its Recon LT avalanche transceiver, contact Black Diamond at 866-306-0865 from 9 a.m. to 4 p.m. MT Monday through Friday, or via email at 2023reconLTrecall@bdel.com.

SCARPA - F1 LT and F1 GT Ski Boots

Recall Date: 30 December 2022

Recall Summary

Name of Product:  F1 LT and F1 GT Ski Boots (both men’s and women’s).

Hazard: In some of the boots manufactured in Fall 2022, the two screws attaching the ski/walk mechanism to the cuff may not be securely connected. If the screws loosen or fall out, the ski/walk mechanism may not function properly posing the risk of a fall.

Remedy: Repair. Replacement of two screws on each boot that attach the ski/walk mechanisms to the cuffs.  Consumers should immediately stop using the boots contact SCARPA for instructions on replacing the screws.

Consumer Contact: SCARPA North America toll-free at (866) 998-2895 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.us.scarpa.com and click on the link marked “F1  LT & GT RECALL” for more information.

From Black Diamond 7/28/22

In coordination with the United States Consumer Product Safety Commission (CPSC) and Health Canada, Black Diamond Equipment, Ltd. is voluntarily recalling PIEPS Pro BT, Powder BT, DSP Sport, DSP Pro, DSP Pro Ice, Micro Button BT, Micro BT Sensor and Micro BT Race avalanche transceivers and the Black Diamond branded Recon BT and Guide BT avalanche transceivers. This voluntary recall follows a previous Safety Check Notice from April 2022.

The reason for the voluntary recall is related to a material handling / assembly anomaly in manufacturing that affected a small number of units. The recalled transceivers may not switch from SEND mode into SEARCH mode. If this were to occur, the device would not be able to locate another skier in an avalanche, which could result in severe bodily harm or death if a skier is buried under snow.

1. Please stop using the recalled transceivers and perform a safety check to verify if the device can switch into Search Mode by following instructions and video tutorials on our website.

2. Immediately stop using transceivers not working properly and register the affected transceivers on our website to receive a prepaid shipping label to return the recalled transceivers for a free repair or a replacement. You may also contact Black Diamond at 2022beaconrecall@bdel.com or call us 866-306-0865 from 9 a.m. to 4 p.m. MT Monday – Friday and we can take your information.

BCA ANNOUNCES VOLUNTARY RECALL OF LIMITED NUMBER OF TRACKER4 AVALANCHE TRANSCEIVERS

Backcountry Access (BCA), in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, is issuing a voluntary recall of a small number of Tracker4 avalanche transceivers due to a switch plastics production issue.

This issue impacts certain Tracker4 beacons with serial numbers that start with 21H05 or 21H06 sold after June 1, 2021. The affected units may have been purchased as a part of a Tracker4 rescue package or as a standalone unit.

For more information please visit here.

Black Diamond Product Quality Alert - Ascension Nylon Climbing Skins

Black Diamond Equipment announces a notification of a replacement program for Black Diamond Ascension Climbing Skins due to the durability of the glue-to-plush bond not meeting Black Diamond product standards. Upon inspection and testing, the glue did not bond correctly, resulting in accelerated glue failure during use. The latest version of the Ascension Climbing Skins produced between January and March 2021 are affected and within the scope of this replacement program. Black Diamond has implemented replacement plans to get correctly manufactured skins to our customers as quickly as possible. The estimated time frame for replacement product is August.

What Will Black Diamond Do?

Black Diamond has implemented replacement plans to get correctly manufactured skins to our customers as quickly as possible. The estimated time frame for replacement product is August.

What Should Customers Do?

If you purchased Ascension Skins in 2021, please use the table below to determine if your product falls within the scope of this issue. Instructions to find code: Open the cardboard box, remove 1 skin and locate the tail (where the black rubber strap attaches to the orange skin). On the same side of the glue and protective paper there is a 4-digit code stamped into the black aluminum tail hardware. This is the date-code which signifies when the skin was produced and whether it is within the scope of this replacement program.

For skins with the date codes listed below, customers should submit a warranty claim directly through Black Diamond at https://warranty.bdel.com/CreateCase/StepOne

+ G3 – ION Binding Service Announcement – Warranty Repair. Click here for information.

+ Osprey – Poco Kid Carriers Recall.

• Fall hazard due to potentially compromised harness buckle click here for information.

• Seat Pad recall and replacement information here.

+ Dynafit – Khion Ski Boots Recall. Click here for information.

+ Black Diamond – Camelots, Ultralight Camelots, Carabinders, Index Ascenders, Via Ferratas, and 18mm Runnners (February 4th and April 13th 2016) Click here for information.

+ ABS – Recall on the BLACK Euro canisters (Jan 2015)  Click here for more information.